Welcome to Metlica. By accessing our website or purchasing our products, you agree to comply with these Terms & Conditions.

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1. Acceptance of Terms

• By using our website or placing an order, you agree to these Terms & Conditions, our Privacy Policy – Metlica, and Shipping & Returns – Metlica.

• We reserve the right to update these terms at any time. Changes will be posted on this page.

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2. Eligibility

• You must be at least 16 years old or have legal guardian consent to purchase from Bull Metal.

• Orders from outside India may incur additional customs/duties (buyer’s responsibility).

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3. Product Information

• Sublimation metal sheets are sold in standard sizes (e.g., A4, A3) and thicknesses (1mm).

• Colors/designs may vary slightly due to monitor settings and production differences.

• Custom orders are made as per customer specifications and cannot be modified once processing begins.

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4. Pricing & Payments

• All prices are in Indian Rupees (₹) and inclusive of GST.

• Accepted payment methods: Razorpay, PayPal,Credit/debit cards, UPI, Net Banking, and Cash on Delivery (COD).

• We reserve the right to cancel orders with pricing errors or fraud suspicion.

• Orders will be processed only after full payment is received.

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5. Order Processing & Shipping

• Orders are processed within 24–48 hours (excluding weekends/holidays).

• Delivery via Shiprocket partners (Delhivery, XpressBees, etc.) within 3–7 business days.

• Track orders via the link provided in your confirmation email/SMS.

• We are not responsible for shipping delays caused by couriers or customs.

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6. Returns, Refunds & Cancellations

• Cancellations allowed within 12 hours of order placement (except custom orders).
• Returns accepted within 7 days of delivery for eligible products.
• Refunds processed within 5-7 business days after return approval.
• Custom or personalized products are non-returnable and non-refundable.

For full details, refer to our [Shipping & Returns – Metlica].

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7. Intellectual Property

• All designs, logos, and content on our website are owned by Metlica

• Unauthorized use of product images/designs is strictly prohibited.

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8. User Responsibilities

                 * You must not misuse our website, engage in fraudulent transactions, or violate any laws.

                 * Do not misuse the website (e.g., hacking, spamming).

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9. Limitation of Liability

• Metlica is not liable for:

• Delays due to logistics partners or unforeseen circumstances (e.g., natural disasters).

• Damage caused by improper use of sublimation metal sheets

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10. Termination

• We may suspend/terminate accounts for violations of these terms.

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11. Contact Us

Email: support@metlica.com
Phone/WhatsApp: +91 99775986855